FAQ's For Families

The NYS Department of Health, the CDC and the CMS are providing daily updates and recommendations on the Covid-19 battle. The Pines is proactively instituting the recommended changes in an effort to keep our residents and staff safe and healthy.

PRESS RELEASE FOR MACHIAS CAMPUS April 11, 2020

We have been made aware of an employee of The Pines- Machias Campus testing positive for the COVID 19 virus.  At this time, there are no residents showing signs or symptoms of having COVID and no residents have tested positive for COVID.  Those staff members who have been in contact with the affected employee have been contacted by the county health department and given instruction to monitor for signs and symptoms and to report

Easter Basket/Goodies Reminder

Tomorrow, Friday, April 9th, is the last day to drop off Easter Baskets and Goodies to Machias or Olean to be distributed on Easter for Residents. (with the 48 hour quarantine)

Visitation Restrictions and Item Quarantine

Just a reminder to all family members that we cannot have visitors in or around the facility during this state of emergency. The includes “window” visits. Our residents’ privacy is very important, so we cannot have people up close to the windows, peeping in, decorating law areas, etc.

Special Visitors at The Pines Machias

Visitors of the 4 footed kind brightened the day at The Pines Machias! Baby goats and a miniature horse named "Spitfire" were brought in by staff members to visit the residents. Like our "The Pines of Machias" Facebook page to see and share pictures of our residents and activities! 

 

 

Dancing Bandits

The Dancing Bandits made their debut at The Pines in Olean on Monday. Some of the more agile and coordinated staff have been line dancing for our residents! Dancing for a small group of residents at a time, our staff is getting some great workouts and the residents are enjoying every minute of it!

Skype for Residents and Families

The Pines is working diligently to establish Skype as an alternative means of communication between family members and residents.  Family members that wish to video conference with their loved one will need to download the Skype App and create an account. You may either contact Kim Chase, Resident Care Liaison, at kchase@cattco.org or complete the Skype Request Form to be placed on the list for an appointment to Skype.

Press Release March 18, 2020

The Pines Healthcare and Rehabilitation Center recognizes the hardship that COVID-19 has caused residents and families. Please be assured that we are taking every precaution to protect the health and psychosocial well-being of each and every resident in our care.

Pursuant to New York State directives, all staff are screened prior to the start of their shift to ensure that they are not actively ill, and housekeeping is focused on infection control. Activity staff have focused on in-room activities and are working to come up with creative solutions.

COVID-19 Update: March 13, 2020

Effective immediately and per the New York State Department of Health and Governor’s orders, the Pines Nursing Homes are closed to all visitations until further notice.

We are encouraging resident family members and friends to make phone calls and are currently making arrangements for the use of “Skype” to allow for video-conferencing.  Contact the facilities directly to make arrangements for a “Skype” visit.  Please note that you will need to have the “Skype” app on your smart phone to utilize this service.