In-Person Visits at the Olean Pines Starting March 9

We are pleased to announce that starting Tuesday March 9, 2021, The Pines of Olean will begin in-person visitation for residents and families.

The New York State Department of Health requires that the facility and all visitors follow strict guidelines during visitation.  These guidelines include: visitor screening, face masks, 6 feet social distancing, and a strict limit of 2 visitors per resident.  In addition, all visitors will need to receive a negative result from the facility supplied rapid COVID test, prior to the in person visit.

Appointments will be required, and can still be scheduled through the Receptionist Pam during regular business hours, by calling 716-373-1910.  In-person visitation will be conducted on Tuesday’s and Wednesday’s at the facility between the hours of 9:15 am through 3:30pm.  Each visit will be for 30 minutes. We ask that you arrive 30 minutes prior to your visit so that you can complete all necessary paperwork, be properly screened for COVID, and get your COVID test.  After the COVID test is conducted, you will be asked to remain in your car to allow time for the test results.  Once negative result is received, the facility will call you and invite you in for your visit.  We look forward to seeing everyone soon!  For full details on the requirements for in person visitation, please see our website at: PinesCare.com. 

Visit schedules:

  • Tuesday 9:15-4:00 pm (in person visits- 30 minute visit) must arrive promptly 30 minutes early and report to window visit area for COVID screening and testing.  Rapid COVID test results take 15 minutes to receive results, so you timeliness is imperative to assure visits when scheduled.
  • Wednesday 9:15-400pm (in person visits- 30 minute visit) must arrive promptly 30 minutes early and report to window visit area for COVID screening and testing.  Rapid COVID test results take 15 minutes to receive results, so you timeliness is imperative to assure visits when scheduled.
  • Thursday (Window Visit Only- 15 minute visit) 1:00pm – 5:30pm
  • 3rd Saturday of each month (Window Visit Only- 15 minute visit) 9:30 am- 11:45 am
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